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FAQ for Wi-Fi Users

AWING'S EFFORT TO DELIVER HIGH-QUALITY FREE WI-FI EXPERIENCE TO TENS OF MILLIONS OF USERS

In the context of increasingly developing technology, a stable Internet connection that provides a smooth experience is an indispensable factor for every business, especially for F&B chains, shopping malls, airports, etc., where there are a large number of customers and frequent consumer behavior.

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Free Wi-Fi disconnected after screen off, read this article now to fix it in just 2 seconds

If you have ever encountered a situation where you are using AWING Wi-Fi, then turn off/lock the screen, when you turn it back on your device loses connection, then 99% of the time it is not due to Wi-Fi error, fix it immediately in the following way.

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If you ever encounter a Cookies error when connecting to Free Wi-Fi, don't miss this article.

Cookies feature is disabled on the web browser you are using, which may be the reason why you cannot connect to Free Wi-Fi. Please check again immediately according to the instructions below.

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Instructions to fix connection errors on Google Chrome/Coc Coc when Microsoft Edge is not available

In case your laptop does not have Microsoft Edge available, continue using Google Chrome/Coc Coc browser and follow the instructions in the article below.

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This article will solve 99% of the errors of encountering a "blank" screen when connecting to Free Wi-Fi

This error can occur with devices using very old operating systems, check now!

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[AWING] Data security when using AWING Wi-Fi

Is it safe to use Wi-Fi in public places in general, or AWING Wi-Fi on the AWING platform? A few users are concerned and have asked questions about this issue.

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[Laptop] Instructions to reset configuration (takes 30s) of Chrome/Edge/Firefox/CocCoc browser

The latest version of Chrome browsers... when logging into Wi-Fi on AWING network, you need to adjust the configuration a little bit. Please follow the instructions below (it only takes 30 seconds and only once) to continue using the service.

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